Refund Policy

At AG Academy, we strive to provide the highest quality products and services to our valued customers. We understand that situations may arise where a refund is necessary. Please read our refund policy carefully to understand your rights and responsibilities.

Refund Eligibility

Refunds are applicable under the following conditions:

• Product or service purchased is defective or not as described.
• Technical issues prevent access to the purchased product or service.

Refund Procedure

If you believe you are eligible for a refund, please follow these steps:

1. Contact our customer support team at support@agacademy.com within 7 days of the purchase or service delivery.
2. Provide your order details and a clear explanation of the issue you are facing.
3. Our team will assess your request and may require additional information or evidence.
4. If your refund request is approved, we will initiate the refund process within 14 business days.

Refund Limitations

Please note the following limitations to our refund policy:

• No refunds will be provided for digital products or services once the access or download link has been provided.
• Refunds are not applicable for any third-party products or services associated with our offerings.
• AG Academy reserves the right to deny a refund request if it is deemed to be fraudulent or in violation of our terms and conditions.

Contact Us

If you have any questions or concerns regarding our refund policy, please feel free to contact us at support@agacademy.com. Our customer support team is here to assist you.